Terms & Conditions

Last updated: September 2025

1. Company Information

This website is operated by Thikly. Throughout the site, the terms “we”, “us” and “our” refer to Thikly.

If you have any questions, please contact us at:
📩 support@thikly.com

2. Products

Thikly sells cosmetic hairline powders designed to instantly camouflage thinning hair. Our products do not treat or cure medical hair loss conditions.

We reserve the right to:

• Modify or discontinue any product without notice
• Limit sales to certain geographic areas or individuals
• Limit quantities purchased per person/household

3. Order Process

By placing an order, you confirm that:

• All information provided is accurate
• You are authorized to use the payment method
• Your shipping address is complete and correct

Once an order is confirmed, it cannot be modified or canceled. Please double-check all details before confirming.

4. Pricing & Payments

All prices are listed in USD. We reserve the right to update pricing at any time without prior notice.

We accept all major credit/debit cards and secure payment methods available via Shopify Payments.

5. Shipping & Delivery

We currently ship to the United States.
Delivery estimates range between 5–10 business days depending on your location.

For more details, please refer to our Shipping Policy.

6. Return & Refund Policy

We offer a 30-day money-back guarantee. If you're not satisfied with your product, you may request a refund within 30 days of delivery.

See our full Refund Policy for conditions.

7. Intellectual Property

All content on this site (text, images, logo, packaging design) is the property of Thikly and may not be copied, reproduced, or redistributed without prior written permission.

8. Limitation of Liability

Thikly shall not be held liable for:

• Misuse of the product
• Delays in shipping outside our control
• Minor discrepancies in color or packaging due to screen or production differences

9. Governing Law

These Terms are governed by the laws of the United States of America.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes take effect immediately upon posting. Please review this page regularly.